Information Technology Infrastructure

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Courses - May 2025

Level 1

Course details

¾ÅÖÝÓéÀÖapp 101
CON0101

Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at ¾ÅÖÝÓéÀÖapp. By the end of this course, students will understand the academic expectations of the ¾ÅÖÝÓéÀÖapp learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the ¾ÅÖÝÓéÀÖapp community through co-curricular learning opportunities.
  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:
  • Estimated required text and/or learning resource costs: â€‹No cost.

Network Infrastructure I
INFO8006

Description: In this course, students will gain fundamental skills in the deployment and configuration of network equipment and protocols to support a LAN environment. Network design principles in the areas of IP addressing and VLANs will be covered. By the end of this course, students will be able to configure switches and routers to build a basic business network both physically and virtually.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:
  • Estimated required text and/or learning resource costs: Not available at this time.

Windows Server Administration I
INFO8016

Description: In this course, students will gain core knowledge and skills required to successfully install, configure, troubleshoot and secure a Windows Server operating system. Basic operating system parameters, remote administration, and core server operating system services including Active Directory will be configured to meet defined business requirements.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:
  • Estimated required text and/or learning resource costs: Not available at this time.

Information Technology Automation
INFO8026

Description: Automation of operations is extremely important in today’s IT environment. IT organizations want their valuable staff performing value added work rather than repeating routing tasks. This course provides a practical introduction to programming and scripting techniques that are often used in IT automation.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:
  • Estimated required text and/or learning resource costs: Not available at this time.

Computer Hardware
SYST8001

Description: Participants in this course will gain a fundamental knowledge of desktop and server computer hardware components, as well as their installation, operation, maintenance and repair. By understanding the interaction between hardware and software, students will also learn how to specify desktop, mobile and server systems to meet defined business needs.
  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:
  • Estimated required text and/or learning resource costs: Not available at this time.

Operating Systems I
SYST8011

Description: This course is designed to provide students with comprehensive skills to manage Windows end user operating systems and Linux. Operating systems components and security will be covered, as well as practical troubleshooting, deployment, configuration and customization. Students will also develop skills to interact with clients and design appropriate configurations to meet requirements dictated by business requirements.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:
  • Estimated required text and/or learning resource costs: â€‹No cost.

Virtualization I
SYST8021

Description: This course is designed to enable students to deploy and configure desktop and basic private cloud virtualization environments. Configuration of compute, network and storage resources will be covered, as well as deployment and configuration of virtual machines.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:
  • Estimated required text and/or learning resource costs: Not available at this time.

Level 2

Course details

Network Infrastructure II
INFO8036

Description: This course builds on Network Infrastructure foundations with the introduction of advanced routing protocols and techniques, high availability and network scaling. WAN and WLAN technologies will be covered allowing students to build more complex and complete enterprise networks.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites: INFO8005 OR INFO8006
  • CoRequisites:
  • Estimated required text and/or learning resource costs: Not available at this time.

Windows Server Administration II
INFO8046

Description: This course builds on Server Administration Foundations by covering more advanced capabilities included in Windows Server operating systems. Security practices and techniques including policy design and enforcement, patch management and advanced directory services will be employed to harden Windows. Automation of common tasks performed on Windows Server is covered. Design and hands on configuration to meet the requirements of typical enterprise networks is once again emphasized.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites: INFO8015 OR INFO8016 AND SYST8020 AND SYST8021
  • CoRequisites:
  • Estimated required text and/or learning resource costs: Not available at this time.

Network Infrastructure Service Administration
INFO8056

Description: This course is designed to enable students to deploy and configure common network infrastructure services such as DHCP, DNS, and web services. Students will employ standard practices to configure and secure these services in a typical enterprise network environment. Practical experience with these services will be gained on both Windows and Linux operating systems.
  • Hours: 56
  • Credits: 4
  • Pre-Requisites: INFO8005 OR INFO8006 AND INFO8015 OR INFO8016 AND SYST8020 AND SYST8021
  • CoRequisites:
  • Estimated required text and/or learning resource costs: Not available at this time.

Information Technology Operations and Project Management
MGMT8681

Description: IT organizations execute practices based on defined processes to ensure consistent service delivery. Projects must be planned and implemented in a well-organized manner to maximize success. This course introduces structured IT operations through ITIL, the most commonly used system in IT management. As well, students will learn how to manage an IT project from concept to conclusion using industry standard project management techniques.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:
  • Estimated required text and/or learning resource costs: Not available at this time.

Linux Administration
SYST8051

Description: In this course, students will gain core knowledge and skills required to successfully install, configure, troubleshoot and secure a Linux operating system. Basic operating system parameters, remote administration, and core server operating system services will be configured to meet defined business requirements.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:
  • Estimated required text and/or learning resource costs: Not available at this time.

Virtualization II
SYST8061

Description: This course builds on Virtualization Foundations with the introduction of advanced concepts and techniques, including automation, to create a highly resilient virtual environment using both private and public cloud resources. Students will secure the virtual infrastructure through deployment of high availability and load balancing clusters, and patch deployment.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites: INFO8005 OR INFO8006 AND SYST8020 OR SYST8021
  • CoRequisites:
  • Estimated required text and/or learning resource costs: Not available at this time.

Please note:

Estimated required text and/or learning resource costs are based on the most recent available data through the ¾ÅÖÝÓéÀÖapp Campus Store.

Program outcomes

  1. Analyze and resolve Information Technology (IT) infrastructure problems through the application of systematic approaches and diagnostic tools.
  2. Determine business and stakeholder requirements for IT infrastructure solutions.
  3. Participate as a member of a team, in the delivery, expansion and continual improvement of IT solutions.
  4. Use industry best practices, principles in project management and lifecycle management to successfully administer IT solutions.
  5. Automate routine tasks, baseline systems performance, and assess resource utilization using a variety of tools.
  6. Design and configure services to ensure the availability and integrity of information in data storage solutions
  7. Evaluate and design protocols, and implement best practices that guide continual improvement of organizational security
  8. Articulate, defend, and incorporate best practices to meet service delivery expectations in information technology environments.